Contact Us

Greetings -

Please be aware that I'm not affiliated with magicJack or with MagicFeatures. I'm just a user helping other users, so I can't do much good with any billing or account problems you may have. If you have problems with your magicJack, use this form - perhaps we can sort the problem out.

If you have a problem (other than billing), please include the following information:

  • What type of computer you're using (Windows XP, Vista, Windows 7 or 8, or an Intel based Mac)
  • Whether you're using the original (silver) magicJack, a magicJack Plus, or a magicJack Plus 2014
  • If you're using a magicJack Plus, let me know if it's plugged directly into a modem or router, or if it's plugged into a USB port on your computer.



* indicates required field