Here’s How… Conference Calling with MagicJack

Unable to conference callsConference Calling is

a Stretch with MagicJack

Conference calling with magicJack is different than ‘normal’ conference calling. Most phone companies allow you to make 3 way phone calls, typically by allowing you to call one party, put them on hold, then call a second party and connect the two. There are some variations on this theme, but that’s the gist of it – you’re the hub, and you control the timing of the call.

Three Way Calling

MagicJack handles 3 way phone calls differently. It’s less convenient, but it’s doable. You’ll need to arrange to have the two parties call you at specified times. Once you have the first caller on the line and the second caller rings in, you must put the first caller on hold (use flash to connect the second caller), then press ## to connect with both callers. To terminate the three way call, dial #*. It is a patched together solution which many find unusable. Google Voice has cobbled together 3 way and 4 way calling capability in a similar manner. You may find it more convenient to use your cell phone to make the call in a more conventional manner. Nearly all cell phone providers offer 3 way calling as part of their standard plan – but make sure your plan can accommodate the extra minutes used when connected to both callers!

Conference Calls

If you need to conference with more than two other callers, note that magicJack won’t connect with conventional conference call centers. The reason is laid out in another page which discusses termination fees. Even Google refuses to connect callers to these call centers, given the cost per minute to make the connection. MagicJack offers two solutions – but once again, they aren’t entirely convenient.

  • The first solution applies to anyone – whether they’re a magicJack customer or not. The person organizing the call first dials into 305-848-8888, then selects “Set up a Conference Call” and follows the prompts.That person will create a password and will be given a 10 digit code.The organizer then distributes the 10 digit code, the time the call is to occur, and the access number the attendees should call to participate (also 305-848-8888). The organizer can also use the same 10 digit access code for any future conference calls as well.Attendees then dial into the access number (305-848-8888), select “Join a Conference Call”, and enter the 10 digit pin.
  • MagicJack customers can host pinless conference callsThe second solution applies only to magicJack customers, giving them the option to create a pinless conference room. This frees the attendees from having to remember and enter the 10 digit pin number. Attendees simply dial the pinless conference number which you furnish, at the time which you arrange. MagicJack customers can set up this option by logging into their account, hovering the cursor over the “Call Features” tab, and selecting “Pinless Conference” from the dropdown. The pinless conference number is free, but remains available for only 30 days from its last use. If it expires, simply log in again to obtain a new number.

Unfortunately, the two conference calling options above won’t allow you to dial into a call someone else organized at one of the conventional conference call centers. In the event you need to access that call, you’ll need to fall back to your mobile phone once again.

Good luck with it!

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