Using Call Forwarding with magicJack
You need to be a little careful with the use of call forwarding. To paraphrase magicJack's Subscriber Agreement (May, 2018):
- Charges may apply to use the call forwarding feature. In addition, you cannot have calls forwarded to some phone numbers, including most conference centers and chat lines.
- Forwarding calls from the magicJack App for longer than a two week consecutive period may result in immediate termination of your service. In the event of termination, you will not be entitled to get a refund of fees you've already paid.
To use the call forwarding service, you need to login to your magicJack account and click on Call Forwarding in the Call Features dropdown. Once there, you can specify a phone number to accept your forwarded calls, and you can toggle the service on or off.
MagicFeatures Makes Call Forwarding More Convenient
MagicFeatures can make it easier to use magicJack's call forwarding service:
- While you're at your computer, bring up the MagicFeatures dashboard. The section that deals with call forwarding is on the right side toward the bottom – you may need to scroll to access it. The image to the right shows the section of the dashboard you're interested in. Using the dashboard is somewhat more convenient than having to login to your magicJack account, in that you don't need insert your username and password to control call forwarding. There is a more convenient way to access call forwarding using MagicFeatures though, as described below.
- The simplest way to control call forwarding with MagicFeatures is to pick up your magicJack phone and dial #72 to turn on call forwarding, followed by the the number you'd like your calls forwarded to. If you always forward your calls to the same number, put that number in the MagicFeatures dashboard. Just dial #72 and hang up; your calls will be forwarded to that number. When you no longer want to use the call forwarding feature, dial #73 from your magicJack phone to turn it off.
The additional convenience of MagicFeatures for call forwarding (and other features) is great, but if you're using magicJack Plus, you must have it plugged into the USB port of a computer – MagicFeatures won't work with a magicJack Plus plugged directly into a router or modem. I like features such as call blocking provided by MagicFeatures – so I've elected to keep my magicJack plugged into a low power computer.
Call it what you will – call routing, call diversion, or call forwarding – the need to keep in touch is a growing concern in today's society. MagicFeatures offers a free 7 day trial – take it for a spin to see if it suits your fancy!
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Questions or Comments?
Do you have a question or comment about leaving a forwarding number with magicJack? Drop a note in the comment box below and put it out there for all to see! You may find the answer you're looking for – or perhaps you'll hear from another sympathetic user.