Magic Jack Customer Service » MagicJack Login Problems

8 Comments

  1. I am having trouble registering my mj. Customer support says I cannot use my iPad to register. I am at my vacation home and do not have my laptop with me. Is this correct? Can I not register from my iPad?

    1. Author

      Wow – I wish I could help you out here Larry, but I’ve only used my magicJack account with an Android.

      What kind of magicJack are your trying to register? Let me know, and perhaps we can find a way to make your registration happen.

      Dennis

  2. I have been a magicjack customer for several years and my unit stop working. it gives me a error message to connect to the internet but it is connected.

    1. Author

      Sorry about the late reply Lorenzo – life got unexpectedly busy!

      You can download a free report that has a number of things you can try to resurrect a magicJack that has stopped working.

      Good luck with it!

      Dennis

  3. I need to move Magic Jack from old computer to new. New computer does not recognize Magic Jack. Need Help

    1. Author

      Hi Reed –
      Could you let me know what operating system (Windows XP … Windows 10 or version of OSx) you were using, and what operating system the new computer is using? Are you plugging your magicJack into a USB port on the computer or using a USB expander? Help me out with some details, and perhaps we can get your magicJack back online again.
      Dennis

    1. Author

      Hey Frankie –
      Unfortunately I can’t help you restore your service. I’m just a magicJack user who helps out other users. Your best bet is to log into your magicJack account and see what the problem is. You can make a payment to extend your subscription if that’s the problem, or you can contact support via chat to sort out the issue.
      Best of luck with it,
      Dennis

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