MagicJack Models Reviewed » Should You Upgrade to magicJack 2014?

Some Thoughts about magicJack 2014

Did you get a chance to read part one… MagicJack Plus 2014 Review?

What exactly is magicJack 2014, and why would I want to spend time, money, and effort to upgrade magicJack if the one I have now works well?

Upgrade magicJack? Just marketing hype.Upgrade magicJack – Cons:

  1. Let's suppose you have an operational magicJack or magicJack Plus. Lets also suppose that it has anywhere from a few months to a few years on left on its subscription. Nearly no one has a desire to have to deal with magicJack Customer Service department, and transferring your existing magicJack account to the new magicJack 2014 may put you at their mercy. On one hand, there are many customers who are happy with their magicJack and the money they save on their phone bill every month. On the other hand, there are very few who are happy with the magicJack Customer Service department. Strike one for upgrading.
  2. The advertising for magicJack Plus 2014 indicates it offers patented voice quality, and that “many people think it is the best Call Quality they have ever heard”. One piece of their propaganda goes so far as to say “our voice quality [is] far superior than AT&T, Verizon, Vonage, or any other company in existence”. That's a heady claim, made without any supporting documentation. All consumers really care about is having good sound quality while conversing – no echo, no dropped words, no digital fuzz. We don't need stereo sound, suburb bass response, or any other hype – just clarity. The good folks at magicJack were surely struggling if they felt this was a major selling point to upgrade magicJack. Strike two.
  3. MagicJack's marketing department also cites the fact that you don't need a computer to register a magicJack 2014, unlike the original magicJack and the magicJack Plus.  While it is true that you don't need to plug the new magicJack 2014 into the USB port of a computer to register it, you still need to use a computer which is on the same network as the magicJack 2014 to register it and enable its use. Strike three for any upgrade magicJack is selling now or in 2014; there is no compelling reason to upgrade. Upgrade magicJack - Strike Three for magicJack 2014!

In fairness to magicJack, they have included two new ports in the new magicJack 2014 dongle – an additional USB port and an SD memory card slot. At the moment, however, the ports are useless. I'll let the umpire at the left make the call.

MagicJack also says that the new magicJack 2014 will allow access to wireless networks. Currently however, I have no need of wireless capability at home or while traveling. Further, magicJack hasn't enabled that wireless capability. Strike four?

Upgrade MagicJack – Pros:

Just because magicJack Plus 2014 isn't ready for prime time doesn't mean you should blow off magicJack entirely. Both the original magicJack and the original magicJack Plus are still available, and both have proven track records.

If you aren't already using magicJack as your phone system, you should absolutely consider doing so. First make sure your internet connection is fast enough to support phone calls, then purchase and try magicJack – whether the original magicJack, magicJack Plus, or magicJack 2014. You may be pleasantly surprised when your phone bill arrives – or rather, when it doesn't. Just be aware that the magicJack Customer Service department – ummm – fails to impress. If you have problems, you may find it easier to find answers on forums or blogs; remember that search engines can be your friends.

Lastly, if you decide to purchase magicJack Plus 2014, keep in mind that while the purchase price is relatively low (about $40), it only comes with 6 months of service. As of February, 2015, each additional year costs $35, unless you purchase a block of five years – and then each year costs $19.95. It does offer a big bang for the buck, however – and, if plugged into a computer, its functionality can be extended using MagicFeatures.

Step right up & take a swing. You may put it out of the park.

 

Do you have a question or comment about whether to upgrade to magicJack Plus 2014? Drop a note in the comment box below and put it out there for all to see! You may find the answer you're looking for – or perhaps you'll hear from another sympathetic user.

 

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